We sell kitchen and laundry appliances.

We offer professional delivery, installation, and removal of your old appliance, out of warranty servicing of appliances, and spare parts. Please note charges do apply.

ASKO has factory trained technicians who service all the products we produce.

5 years for cooking and 2 years for all else (when used in a domestic application).

From the date of purchase, or if in a building project from the certificate of occupancy.

Yes, as this product is hard wired electrical a qualified technician must install it.

Yes.

Yes.

Yes. For stacking, a custom supporting shelf or bracket system must be used for the stacked oven.

Please refer to the manual to set the clock.

If you have a pyrolytic oven this is the best way to clean it. Simply wipe out the residual waste once the pyrolytic cycle is completed.

This is normal, the door locks after four minutes of operation. After the cycle is completed the oven door will remain locked as a safety measure until the oven cools down.

Yes, tools are provided, please see the manual for full details.

This depends on what type of food you are cooking. ASKO ovens also come with many programs including some models with automatic programs.

The oven has a printed numbering system on the inside of the oven advising where to place your food. Some models also tell you what level to put it on depending on the program selected.

Yes, except when using the auto programs.

Yes, all ASKO ovens feature a child lock door which can be activated as an option, and all have cool touch front doors.

Yes, all our models have either a triple or quadrupled glazed front door depending on the model chosen.

No, the oven vents from the front so there is no need for any special venting.

Yes, simply turn the temperature dial or touch the temperature button at any stage during operation.

No, the oven remains closed on all programs.

Yes and this depends on the model chosen. The standard is trays, grids, and a deep pan.

No as this product requires a licenced tradesman to install it.

Yes, they can but you need to order an LPG conversion kit from ASKO. You cannot order other branded LPG conversion kits as they will not work.

This depends on the size of your pot. ASKO’s gas cooktops have different size burners depending on pot size, and what you would like to use them for.

The gas should not lap the sides of the pot. ASKO’s burners are highly efficient and do not need to be turned up to maximum power very time they are used.

Yes, all our gas cooktops come with separate spill zones. Separate spill zones help contain your spill to one location.

After selecting the burner you wish to use turn the knob and hold the knob down for three seconds until the gas ignites. This is a safety measure and makes it difficult for children to accidentally turn on the cooktop on.

Check your gas supply. If you have gas the flame may have gone out due to a door being slammed causing a gust of wind. If the flame does go out ASKO’s burners feature an Auto Cut out function, which turns off the gas supply to the burner.

Yes.

The best time is straight after cooking as you don’t want any spills to bake into the cooktop.

No, abrasive materials or harsh chemicals should not be used as they will permanently tarnish or scratch the stainless steel.

Do not leave the spill to sit until it cools down, clean the spill immediately. Use mild soap or detergents to clean it, or use a recommended stainless steel cleaner.

This is so you can support small pots.

It has been designed to specifically support the base of your wok.